Course content
Introduction
The professional Receptionist -profession
The Image and style of the professional receptionist
Workplace Safety and Security
Business Etiquette and Ethics
Front Office Communication
Switchboard, Telephone Calls and Etiquette
Customer Service- receiving and assisting customers.
Basic Admin Duties and Systems
Job Application and Interview Skills (Bonus)
Course Features
- Lectures 0
- Quizzes 0
- Duration 1 day
- Skill level All levels
- Language English
- Students 56
- Assessments